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Alumbugu, P O (2019) Construction material logistics management: the case of north-central Nigeria, Unpublished PhD Thesis, , Nelson Mandela University.

Binqela, L (2019) The influence of briefing on Eastern Cape government project outcomes, Unpublished PhD Thesis, , Nelson Mandela University.

Camngca, V P (2020) Underutilisation of information communication and technology in the building construction industry case study: Department of Public Works in the Amathole district in the Eastern Cape, Unpublished PhD Thesis, , Nelson Mandela University.

Chigara, B (2018) Integrating sustainability principles in construction health and safety management practices in Zimbabwe, Unpublished PhD Thesis, , Nelson Mandela University.

Gogela, N (2019) Quality in low-cost houses in Nelson Mandela Bay, Unpublished PhD Thesis, , Nelson Mandela University.

Ibrahim, K (2019) A framework for ethical sourcing of construction materials, Unpublished PhD Thesis, , Nelson Mandela University.

Jesumoroti, C O (2018) Motivation of construction workers in the nelson Mandela Bay Metropole, South Africa, Unpublished PhD Thesis, , Nelson Mandela University.

Koopman, K L (2023) Implementation of technological innovations within the South African construction industry, Unpublished PhD Thesis, , Nelson Mandela University.

Lombard, D (2019) Critical success factors of South African construction companies, Unpublished PhD Thesis, , Nelson Mandela University.

Lukhele, T M (2023) A systematic risk management model for construction project management: a case study of the new infrastructure project in the University of Mpumalanga, Unpublished PhD Thesis, , Nelson Mandela University.

Mafuya, N (2018) Challenges facing the state of construction health and safety management practices within the Eastern Cape: a case of the Sarah Baartman District, Unpublished PhD Thesis, , Nelson Mandela University.

Mangezi, W (2019) Red tape in upgrading of informal settlements in Nelson Mandela Bay, Unpublished PhD Thesis, , Nelson Mandela University.

  • Type: Thesis
  • Keywords: culture; municipality; legislation; payment; training; South Africa; qualitative research; project team; government; employee; interview
  • ISBN/ISSN:
  • URL: http://hdl.handle.net/10948/33375
  • Abstract:
    Even though there is general acknowledgement of the existence of red tape in low cost housing, very little effort has been made to seek-out its underlying causes. The purpose of this study was to investigate red tape in specific Informal Settlement Upgrading Programme (ISUP) developments within the Nelson Mandela Bay, to uncover the underlying causes of red tape and ultimately suggest possible remedies to reduce red tape and its adverse effects. Administrative red tape in ISUP projects is hampering the government's efforts to improve informal settlement dwellers' standard of living, as evidenced by the slow pace of housing delivery to such intended beneficiaries. Furthermore, red tape also causes frustration to Small, Medium, and Micro Enterprises (SMME's) that are involved in the low-cost housing delivery value chain who suffer cash flow problems due to delays incurred from payment of their services by the local authority. This hindrance does not spare the majority of municipal employees whose roles are dependent on the performance of other departments. Of great concern are the residents within the municipality who have developed a culture of expressing their frustration caused by such delays through violent demonstrations so much to the detriment of the peaceful environment that has over time characterised this friendly tourist destination of South Africa. Applying a qualitative research strategy, the researcher undertook data collection through document review and face to face interviews from targeted respondents across various departments within and outside the municipality that deals with ISUP developments. The study revealed that, red tape in ISUP projects is a result of a variety of factors which include; inept internal management procedures, misinterpretation of legislation, silo mentality and lack of capacity in housing delivery. Thus the rules, legislation and procedures prevailing are failing to keep pace with the changing macro environment. To reduce the impact of red tape the researcher believes that it would be of paramount importance for the NMBM to consider; realignment of their internal procedures to counter the pressure posed by the residents, integrate project teams or functional departments dealing with housing, engage beneficiaries from the onset of the projects, invest in training staff and acquisition of new technology. The core of reducing red tape lies in upgrading of rules and administrative procedures in dealing with ISUP projects within the municipality so as to adopt to the dynamism that characterise the built environment.

Mazondwa, S (2019) The delivery of low-income housing in Sarah Baartman District from 2012 to 2017, Unpublished PhD Thesis, , Nelson Mandela University.

Monyane, T G (2019) A lean-led-evaluation of infrastructure development improvement programme in South Africa, Unpublished PhD Thesis, , Nelson Mandela University.

Motau, S M (2019) Quality of subsidised housing in South Africa and the role of the National Home Builders Registration Council, Unpublished PhD Thesis, , Nelson Mandela University.

Mvandaba, N (2020) Corruption elimination within the public infrastructure sector in the Eastern Cape, Unpublished PhD Thesis, , Nelson Mandela University.

Neethling, J P (2020) Invalid submission of extension of time claims in the South African construction industry, Unpublished PhD Thesis, , Nelson Mandela University.

Obiozo, R N (2018) The role of psychosocial recuperative therapy in enhancing construction performance on projects, Unpublished PhD Thesis, , Nelson Mandela University.

Phalanndwa, S A (2018) Cost and time overruns on Mpumalanga Province infrastructure projects, Unpublished PhD Thesis, , Nelson Mandela University.

Sisilana, O (2018) Construction company joint ventures in South Africa, Unpublished PhD Thesis, , Nelson Mandela University.

Sisilana, V (2018) Labour and external stakeholder management in construction projects, Unpublished PhD Thesis, , Nelson Mandela University.

Taft, G S (2019) The sustainability of small, medium and micro enterprises within the Nelson Mandela Bay Metropole, Unpublished PhD Thesis, , Nelson Mandela University.

Tyindyana, X (2019) The challenges of professional women in a male dominated South African construction industry, Unpublished PhD Thesis, , Nelson Mandela University.

Xongo, N (2018) Causes and impacts of delays in low-income housing projects in the greater Nelson Mandela Bay and Buffolo City Municipality, Unpublished PhD Thesis, , Nelson Mandela University.